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Punjab Govt Stops Free Wi-Fi Service At Public Places

Punjab Govt Stops Free Wi-Fi Service At Public Places

Another free service will be not available for citizens because the Punjab Government on Tuesday stopped free Wi-Fi services being provided to the citizens at public places in 20 cities of the Punjab due to shortage of funds. According to Punjab Information Technology Board (PITB) usage statistics of Punjab Wi-Fi, 1,400,000 people had subscribed to the free service.

According to a senior official of PITB told that the board in association with PTCL had started the free Wi-Fi service project two years ago and now it was discontinued by Punjab Government for not paying Rs: 150 million to the Pakistan Telecommunication Company. Further, he said present Punjab Government had not released funds for the project in the budget and called it is a burden on the exchequer.


The purpose of public Wi-Fi hotspots in the province was to bridge the digital divide by providing free, easy and trustworthy Internet access in major public places. The PITB had set up 250 free Wi-Fi hotspots in Lahore, Rawalpindi, Faisalabad, Multan, Bahawalpur and Murree districts. The Wi-Fi hotspots were set up at educational and government buildings, public parks, markets, hospitals, railway stations, airports and bus stations.

Trained staff was available at the call center 24/7 in order to provide technical support as well as complaint handling and resolution. The highest use of these free hotspots was recorded at hospitals, followed by universities and colleges. The facility has also enabled on-field government officials from various departments to utilize centrally-maintained online services in a relatively seamless manner.

The users were authenticated by their ID and mobile numbers, after which they received a code via SMS to connect to the internet. With the hotspots gaining popularity among the citizens, data hogging was avoided by making the internet subscription time-barred.


Video streaming and downloading were banned in order to maintain a positive usage of these facilities whereas time and location logs were maintained for security purposes. Each hotspot has a screen which displayed a total number of users connected, bandwidth and usage statistics.

Sources told Dawn that the closure of the service would also leave an impact on other telecommunication companies and they would close its call centres in future. A student of Government College University (GCU), Lahore, said the [Wi-Fi] service was helping them meet their assignment deadlines because they did not have a working internet connection in their department.

Board Chairman Habib Ur Rehman Gilani said he had given verbal orders to analyse [PITB’s] cost benefit and discontinue the service due to heavy cost. He said, “We will analyse cost benefit and also continue service in educational institutions and hospitals,”. The chairman said the telecom companies were providing internet service at cheap rates and the project was becoming a burden on the government.

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